FAQs

Koberstein Rental & Sales, Inc.

  • What types of equipment do you rent?

    Our rental inventory encompasses a diverse range of equipment, including construction machinery, aerial lifts, telehandlers, skid steers, excavators, power tools, and trailers. If you're looking for a specific item, please don't hesitate to reach out to us for assistance.

  • What do I need to rent equipment?

    A valid driver's license or government-issued ID and a major credit/debit card are required for equipment rental. Some equipment may require proof of insurance or a certificate of liability.

  • Do you require a security deposit?

    Yes. The deposit amount varies based on the type of equipment rental and duration. Deposits are refunded upon return of the equipment in acceptable condition.

  • How long can I rent equipment?

    We offer hourly, daily, weekly, and monthly equipment rental options. Long-term rentals may qualify for discounted rates.

  • Do you offer delivery and pickup?

    Yes. Delivery and pickup are available for most equipment. Fees vary based on distance and equipment rental type.

  • Is training provided on how to use the equipment?

    Absolutely. We provide basic operating instructions and safety guidelines at pickup. Some specialized heavy equipment may require additional training or certification.

  • What happens if the equipment breaks down during my rental?

    Stop using the equipment immediately and call us. We will assist with troubleshooting and, if necessary, provide a replacement or service call depending on the situation with your equipment rental.

  • Am I responsible for fuel or consumables?

    Customers are responsible for fuel and consumables. Gas-powered equipment should be returned with a full tank unless you opt for our refueling service. Additional charges may apply for consumables such as blades, bits, propane, or chain oil.

  • What is your cancellation policy?

    We ask for as much notice as possible. Some reservations-especially for large heavy equipment or delivery-may require a 24-48 hour cancellation notice.

  • Do you offer insurance or damage protection?

    Yes. We offer optional damage waivers or protection plans to limit your liability for accidental damage during equipment rental. Intentional misuse or neglect is not covered.

  • What if I return the equipment late?

    If you return the equipment late, you may incur additional charges. If you anticipate running late, call us, and we may be able to extend your rental.

  • Do you clean equipment before and after rental?

    Yes, we inspect and clean all equipment after each rental. However, excessive cleaning fees may apply if the equipment is returned extremely dirty.

  • Can I reserve equipment in advance?

    Yes! In fact, we recommend reservations to ensure availability, especially during busy seasons.

  • What forms of payment do you accept?

    We accept major credit/debit cards, business accounts, and cash (with a card on file). Commercial customers may apply for credit terms.

  • Do you rent to contractors and homeowners?

    Yes, we proudly offer equipment rentals to both professionals and DIY customers. Our team is here to help you choose the right tool for your project.